You're viewing this as Aisha Khan — Flat 2F1, 14 Dundas Street
Hello Aisha
Tell us something's broken, or check how a repair you've reported is getting on.
Report something
Just write it the way you'd say it. We'll work out the rest.
Your cases
Everything you've reported, and where it's up to.
CASE-1042emergency
Boiler not firing — no heating or hot water
Boiler shows fault code F28, no hot water since this morning. Young child in the home.
Contractor
Lothian Gas & Heating · Gas Safe 215544
Appointment
Today 14:00–16:00
Has the work been completed to your satisfaction?
CASE-1046routine
Fridge-freezer not cooling
Fridge section warm, freezer fine. Appliance installed 14 months ago.
Good news
Matched to asset BOSCH KGN — manufacturer warranty active until 2027-03-01. No paid job dispatched; warranty claim raised with manufacturer.