For landlords who'd rather not pay a letting agent
Repairs get reported, fixed and paid for — mostly without you lifting a finger.
A tenant phones, emails or messages to say something's broken. Property Master works out what the problem is and how urgent it is, finds a vetted local tradesperson, agrees a sensible price, books the visit and pays the bill once the work's done. You only hear about it when a decision is genuinely yours to make.
This is a walkthrough with made-up people and jobs. Pick whose shoes you'd like to stand in.
Tell us what's gone wrong in your own words. We'll sort a tradesperson and keep you posted — no chasing the agent, no being passed around.
Open this view →02Landlord & managerFiona MacLeodMacLeod Lets · 3 propertiesSee every property at a glance. Sign off the few things that go over your limit, and let the routine repairs run themselves.
Open this view →03ContractorLothian Gas & HeatingGas Safe registered · EdinburghJobs come to you with the address, the access details and a fair price already agreed. Do the work, send the invoice, get paid.
Open this view →One morning, four jobs
Everything in the demo hangs together, so you can follow the same jobs through each view.
She rings the line at 8am — no hot water, toddler in the house. It's logged as an emergency, a Gas Safe engineer is booked for the afternoon, and the price (£180) is settled on the call.
The plumber reckons it needs a whole new tap — £240. That's over Fiona's £200 limit, so nothing happens until she says yes. It's sitting in her queue.
Fixed last week. The invoice matched the quote, Greg confirmed it was done, so the payment went out on its own.
Turns out it's still under warranty. No job, no bill — just a claim raised with the manufacturer.